Privacy policy

Last Updated: February 22, 2026

At DORIKHAS, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, shop with us, or interact with our services.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

When you interact with DORIKHAS, we may collect the following information:

Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Information
Order History
Communication details when you contact us

We collect only the information necessary to provide a smooth and secure shopping experience.

2. How We Use Your Information

Your information is used to:

Process and deliver your orders
Provide customer support
Respond to inquiries and requests
Improve our website and services
Personalize your shopping experience
Send order updates and promotional communications (you may opt out anytime)
Conduct internal research and performance analysis

We do not sell your personal information to any third party.

3. Information Sharing

We may share limited personal information only in the following cases:

Service Providers

We work with trusted third-party partners such as payment processors and courier services to fulfill orders. These partners have access only to the information necessary to perform their services and are required to keep your data secure.

Legal Requirements

We may disclose information if required by law or to protect our legal rights and customer safety.

4. Data Security

DORIKHAS implements appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no online system can guarantee 100% security.

5. Your Rights & Choices

You have the right to:

Access your personal data
Request correction or updates
Request deletion of your data
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

6. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

7. Business Transfers

In the event of a merger, acquisition, restructuring, or ownership change, customer information may be transferred to the new entity. We will ensure that your data remains protected under equivalent privacy standards.

8. Updates to This Policy

DORIKHAS reserves the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. We encourage customers to review this page periodically.